FAQ


When did the rewards program close?
The Wheel Pros Rewards Program ended April 30, 2023. Wheel Pros Rewards Points Collectors: You have until June 30, 2023 to redeem your points. Travel Rewards Collectors: All miles earned will be deposited into your selected travel reward account. To redeem, follow the guidelines of your respective program.

How do I keep track of my Points/Miles?
You can see the Points/Miles you’ve received through your participation in the Wheel Pros Rewards Program by logging into your program account. If you have opted to earn Wheel Pros Points you can see your current account balance here too. However, to find the Points/Miles balance for any other reward currency (e.g. American Airlines AAdvantage, United MileagePlus, etc.), you will have to visit the respective program website.

Why can’t I see my Points/Miles in my account balance?
Your Wheel Pros Points are posted into your account within 30 days. Points/Miles for the travel and hotel programs may take longer. To find the Points/Miles balance for your travel reward program (e.g. American Airlines AAdvantage, United MileagePlus, etc.), please visit the respective program website

How many Points/Miles do I need to redeem?
It depends on the reward program currency you are collecting. Each program has different redemption levels. Please visit the respective program website to find out how to redeem.

For Wheel Pros Points, we have many different swag, gift card and merchandise items to choose from, and each item has a different point value. Visit the Redeem page to see where you can use your Points/Miles.

Can I cancel a redemption order?
Once orders have been placed, no changes or refunds are permitted. Be sure to double check your order before you submit it.

What do I do if I receive an incorrect or damaged merchandise item?
Notify the Wheel Pros Rewards Program of any incorrect, damaged or defective merchandise within ten (10) days of your delivery date.

Still have questions?
Contact us.




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Wheel Pros Rewards Program
PO Box 273
West Seneca, NY 14224
For complete details, see current Program Terms and Conditions
available at wheelprosrewards.com

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